7sea takes user privacy very seriously. This document transparently explains how we collect, store, use, and protect your personal data as a platform user in Malaysia.
Our Privacy Policy is built on six core principles that ensure your personal data remains safe and respected at all times.
All personal data you submit to the 7sea platform is protected by 256-bit SSL encryption — the same standard used by leading financial institutions in Malaysia.
7sea has never and will never sell, rent, or disclose users' personal data to any third party for marketing purposes without your explicit consent.
The 7sea Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — giving you full rights over your personal data.
You have the right to access, correct, delete, or withdraw consent for the use of your data at any time through your account settings or by contacting our team.
Only staff who genuinely require access to your data for legitimate operational purposes are permitted to do so. All access is logged and continuously monitored.
In the event of any data breach affecting your information, 7sea is committed to notifying affected users within the timeframe required by law.
This Privacy Policy applies to all users of the 7sea platform, including website visitors, registered members, and mobile app users. By using our platform, you agree to the practices described in this policy.
7sea ("we", "Platform", "Company") is an online entertainment platform operating for users in Malaysia. We understand that your trust in us depends not only on the quality of service we provide, but also on how responsibly and transparently we handle your personal information.
This Privacy Policy explains in detail:
This policy applies to all your interactions with 7sea, including visits to the website 7sea.win, use of the mobile app, communication with our support team, and all financial transactions conducted through the platform.
7sea fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We regard personal data protection as a core responsibility, not merely a legal obligation.
We collect your personal data through various interaction points. Below is a summary of the data categories we collect:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, identification number (MyKad) | Registration & KYC process |
| Contact Information | Phone number, email address | Registration form |
| Financial Information | Bank account number, bank name, transaction statements | Deposit & withdrawal process |
| Device & Technical Data | IP address, device type, operating system, web browser | Automatically during use |
| Platform Activity Data | Game history, wagering records, transaction logs | Automatically during gameplay |
| Communications | Live chat records, support emails, feedback | Customer support interactions |
We only collect data that is strictly necessary for the purposes specified. Principle data minimisation is central to our privacy practice — we collect no more than what is necessary.
Never share your account password through any channel, including live chat or email. The 7sea team will never ask for your password under any circumstances.
The personal data we collect is used responsibly for the following legitimate purposes:
We will not use your data for any purpose other than those listed above without first obtaining your additional consent.
7sea does not sell your personal data. However, there are limited situations where we need to share certain information with trusted third parties:
All third parties with whom we share data are bound by contractual data protection agreements. They are only permitted to use your data for specifically defined purposes.
We do not share your game history or platform activity data with any advertisers or third-party marketing companies without your explicit consent.
The 7sea platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Below are the types of cookies we use:
You may manage or disable non-essential cookies through your web browser settings at any time. However, disabling essential cookies may affect the overall functionality of the platform.
Protecting your personal data is not just a policy — it is a daily practice we implement comprehensively. Below are the security layers we employ:
While we take all reasonable precautions, you also play an important role in securing your account. Use a strong password, enable 2FA, and never share your login credentials with anyone.
7sea retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
When data is no longer needed, we ensure it is securely deleted using irreversible deletion methods, or anonymised so that it can no longer be personally linked to you.
As a user protected under Malaysia's Personal Data Protection Act 2010, you have the following rights, which you may exercise at any time:
Requesting a copy of the personal data we hold about you
Requesting correction of inaccurate or outdated data
Requesting deletion of data that is no longer needed
Objecting to data processing for marketing purposes
Receiving your data in a machine-readable format
Requesting a temporary restriction on the processing of your data
To exercise any of the above rights, contact our privacy team by email at [email protected] or via live chat on the platform. We will process your request within 21 working days in accordance with PDPA requirements.
Some data deletion requests may not be fully fulfilled if the data in question is required for legal compliance, including anti-money laundering requirements and financial records mandated under Malaysian law.
The 7sea platform is strictly for users who are of age 18 years and above. We do not intentionally collect any personal data from individuals under the age of 18.
Should we discover that a child's personal data has been collected without the knowledge and consent of a parent or lawful guardian, we will take immediate steps to:
If you believe your child has registered on the 7sea platform, please contact us immediately so we can take the appropriate action.
7sea reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements.
When we make significant changes, we will:
Your continued use of the 7sea platform after any amendments to the Privacy Policy take effect will be deemed as your acceptance of those changes. If you do not agree with any amendment, you have the right to close your account before the changes come into force.
We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Our privacy team will thoroughly investigate every inquiry and complaint and provide a response within a reasonable timeframe. We are committed to resolving every privacy issue in a fair, transparent manner that respects your rights as a user.
Your satisfaction and trust are our priority. The 7sea Privacy Policy will continue to be strengthened in line with the platform's growth and the evolving data protection requirements in Malaysia.
7sea protects your privacy with advanced encryption and full compliance with Malaysia's PDPA. Enjoy a safe and responsible gaming experience alongside hundreds of thousands of loyal users.
By registering, you agree to the Terms and Conditions and Privacy Policy 7sea.